FAQ

Size guide

Our designs are true to size. Please refer to our size guide below:

XS- AU/UK 6

S - AU/UK 8

M - AU/UK 10

L - AU/UK 12

XL - AU/UK 14

XXL - AU/UK 16

We recommend choosing a larger size for pieces with a snug waist design to achieve a modest fit.

Can I cancel my order?

If you wish to cancel your order, please contact us promptly via live chat with your order number. Alternatively, you can reach us via email at dtlcustomerservicee@gmail.com

While we will strive to accommodate your cancellation request, please note that once the parcel has been invoiced or dispatched, changes cannot be made as it becomes the property of the courier company.

Once payment is received and your order is processed, it will be subject to our returns policy.

Pre-Order Cancellation Policy:

Please note that pre-orders can only be canceled if the pre-order date is still live and production has not yet started. Once production begins, cancellations will no longer be accepted, as items are produced in bulk, specifically based on the orders placed.

Are customs and duties included in my order?

Any applicable customs duties or taxes are not included in your order total and must be settled with your local customs office before receiving your order. For details on potential customs and duties fees, we advise contacting your local customs office directly.

Shipping timelines

PLEASE READ PRODUCT DESCRIPTION FOR PRE ORDER DISPATCH DATES.

It will take 3-4 business days to send out your package with love and care.

Domestic (Australian Wide) shipping would take up-to 2-8 business day (excluding the 3-4 business days for packaging).

International Shipping would take up-to 6-27 business days to be delivered (excluding the 3-4 business for packaging). 

For any further information or issues, kindly contact us via email below.

Email: dtlcustomerservicee@gmail.com


As a slow fashion brand, we carefully craft each piece with intention and quality in mind. We kindly ask for your patience and thank you for your understanding.